Terms of Service

1. Overview

By visiting our website (zevlona.com) and purchasing from ZEVLONA, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

We reserve the right to update these Terms at any time. Your continued use of the site following any changes constitutes your acceptance of the revised Terms.

2. Products & Pricing

We reserve the right to modify or discontinue products without notice. Prices are subject to change without notice. We are not liable to you or any third party for any price change, suspension, or discontinuation of any product.

All prices are displayed in the currency relevant to your region and include applicable taxes. You are responsible for any customs duties or import fees that may apply in your country.

We reserve the right to refuse or cancel orders at our discretion, including cases where we detect fraud, pricing errors, or supply issues.

3. Orders & Payment

By placing an order, you represent that you are of legal age in your jurisdiction and authorise us to charge the provided payment method. All payments are securely processed by Shopify Payments or other accepted payment providers. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

Order confirmation is sent by email. We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud, in which case you will receive a full refund.

4. Shipping & Delivery

All orders are processed within 1–3 business days. Estimated delivery times vary by region — please refer to our Shipping Policy for full details.

We are not responsible for delays caused by customs clearance, shipping carrier issues, or events beyond our control. Risk of loss and title pass to you upon delivery to the carrier.

5. Returns & Refunds

We want you to be completely satisfied. Please see our Refund Policy for full details on returns and refunds.

6. Product Use

Our products are intended for personal, non-commercial use only. By purchasing, you agree to use products only for their intended purposes and in accordance with any included instructions.

ZEVLONA products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical concern, consult a qualified healthcare professional.

7. Intellectual Property

All content on zevlona.com — including text, images, logos, graphics, and product descriptions — is the property of ZEVLONA or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, ZEVLONA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or website. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Governing Law

These Terms shall be governed by applicable law in the jurisdiction where ZEVLONA operates. Any disputes arising in relation to these Terms will be subject to the exclusive jurisdiction of the relevant courts.

10. Contact